BMO Competence!

Who?
Company: 
Bank of Montreal, BMO
Place: 
Montreal, Canada
Product
Product: 
Banking
Ratings
Happiness Rating: 
5
Company Rating: 
1
Product Rating: 
3

Am I still alive? Have I gone to heaven? Am I dreaming? My insides feel giddy and I don't know what is real and what is imagined. Why? I just went to the Bank of Montreal to pay my line of credit. Sounds normal to you? How about this: My request was processed in less than two minutes!

As background I encourage your to read about the farce that ensued last time I tried to do something with a cheque from another bank.

This time I was prepared to face the same trial. I was going to help them this time. First thing I told the lady was that she might have to cash the cheque into a giant wad of cash and deposit that wad into her drawer (sounds a bit dirty when I say it that way). She looked at me like I was retarded, but this retarded suggestion is only relating what actually happened last time I was there. Here is what happened this time:

Teller: "Give me your bank card".
Me: I give the card over. "Who do I make the cheque out to?"
Teller: "Just BMO or Bank of Montreal. How much are you paying?"
Me: "$10,000"
Teller: Takes cheque. STAMP STAMP STAMP. Returns my card and a reciept about 10 seconds later. "Thank you, Next!"
Me: "Uhhh. Is that it? You found the right account? Everything's good?"
Teller: "You only have one line of credit right? $40,000 limit?"
Me: "Yes"
Teller: "Then that's it. Thanks."
Me: Stunned. "Thanks. Bye".

It literally took seconds. Last time, it took forty five minutes and four people. Shocking.

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